GOLD EVENT HIRE PTY LTD – TERMS AND CONDITIONS
OF HIRE AGREEMENT
ABN 23 660 215 047 | 18 Swanbrook Road, Inverell NSW 2360
These Terms and Conditions of Hire (the “Agreement”) apply to all hire transactions
between Gold Event Hire Pty Ltd (ABN 23 660 215 047) trading as Gold Event Hire
(“Company”, “Gold Event Hire”, or “GEH”) and the client hiring goods and/or equipment
(“Hirer”). By paying a deposit, signing these terms, or accepting delivery of any hired goods,
the Hirer acknowledges and agrees to be bound by this Agreement. For clarity, any
references to “REH” in this document are taken to mean Gold Event Hire.
1. DISCLAIMER
(a) ALL MARQUEE(S) ARE ALWAYS ERECTED AND DISMANTLED ON SITE PROVIDING THE
HIRER SUPPLIES AT LEAST 3 EXTRA PERSONS TO ASSIST THE GOLD EVENT HIRE TEAM.
FAILING THIS, AN EXTRA LABOUR CHARGE WILL APPLY. GOLD EVENT HIRE MUST BE
INFORMED AT THE LATEST 3–4 WEEKS (WHEN THE FINALISATION E‑MAIL HAS BEEN
SENT) BEFORE YOUR EVENT, SO THAT WE CAN ORGANISE ADDITIONAL LABOUR AND AN
ADEQUATE LABOUR COST WILL BE CHARGED. For the avoidance of doubt, notice within 3
4 weeks may result in limited availability of additional labour and increased labour costs.
(b) All marquees are quoted to be peggable. If this is not an option and weights are
required, you must inform our team as soon as possible so additional labour and a suitable
truck can be organised. Further, an additional cost for weights and the vehicle will be
charged.
(c) Paper, balloons and crepe streamers are not permitted in marquees. Dye from these
products causes irreparable damage to canvas of marquees and tents and the Hirer will be
held responsible and will indemnify the Company for any and all related losses.
(d) Smoking/vaping products are not permitted in the marquee, as the smell becomes
trapped within the material of the marquee and in the silk lining. Smoking also discolours
the marquee and silk lining. Sparks from cigarettes can also burn holes into the marquee
materials. The Hirer will be solely responsible for any and all liabilities caused.
(e) Client’s responsibility if injured when not following ‘Gold Event Hire’ instructions. For
clarity, the Hirer assumes responsibility for any injury that arises from failure to follow
Company instructions.
pg. 1
2. DEFINITIONS
(a) “Commencement Date” means the Commencement Date specified in the Invoice.
(b) “Company” means Gold Event Hire Pty Ltd ABN 23 660 215 047 trading as Gold Event
Hire of 18 Swanbrook Road, Inverell NSW 2360, Australia.
(c) “Conditions” means these Terms and Conditions of Hire.
(d) “Equipment” means all the equipment and accessories supplied by the Company to the
Hirer.
(e) “Equipment Fault” or “Faulty Equipment” means a failure of the Equipment to operate in
accordance with the manufacturer specifications.
(f) “Force Majeure Event” means an event or circumstance beyond the reasonable control of
the Company, including, but not limited to, acts of God, war, rain, hail, wind, fire, explosion,
civil disobedience, legislation not in force at the date of the Contract or labour disputes.
(g) “Hirer” means the person, firm or corporation hiring the Equipment from the Company
and includes the Hirer’s agent.
(h) “Hire Fee” means the amount payable by the Hirer to hire the Equipment as specified in
the Invoice.
(i) “Judgement” means any judgement, writ, order, injunction, award or decree of any court,
judge, justice, or magistrate, including any bankruptcy court, or arbiter, and of or by any
other Governmental Authority.
(j) “Quotation” means the written quotation issued by the Company to the Hirer.
(k) “Reasonable Counsel Fees” means the reasonable fees (and expenses) actually incurred
by the party retaining such attorneys or counsel, computed on the basis customarily
employed by such attorneys or counsel and not on the basis of a percentage of recovery or
percentage of claim or other similar basis.
(l) “Replacement Fee” means the amount to replace damaged or lost Equipment as notified
by the Company to the Hirer.
(m) “Site” means the premises the Hirer specifies as the delivery address for the Equipment.
(n) “Term” means the duration of the Contract between the Company and the Hirer as
specified on the Invoice.
pg. 2
3. THE HIRER SHALL
A) Supply the additional labour necessary or incur an extra labour charge.
B) Transport the Equipment in a skilful and proper manner and shall, at the Hirer’s own
expense, service, clean and maintain the Equipment so that it is in original condition,
reasonable wear and tear excepted; the Hirer shall supply all fuel, oil, grease and gases
necessary for operation, service and maintenance.
C) Clean the Equipment upon completion of the hire period.
D) Accept all responsibility for and will indemnify the Company for any losses incurred due
to damage or loss of the Equipment from any and all causes, including those listed in Clause
17.a during the period of hire (reasonable wear and tear excepted) and shall accept all
responsibility for any injury or damage caused during the period of hire to any person or
property and shall hold the Company harmless against any and all liabilities in respect of all
claims in connection herewith.
E) Pay hire to the Company at the rates stated in the written Quotation, subject to any other
provisions nominated herein.
F) Pay the Company all costs incurred in delivering and recovering possession of plant
and/or Equipment.
G) Pay the new list price of any Equipment which is for whatever reason not returned to the
Company, as stated in Clause 17.a.
H) Pay the cost of repairing any damage to the plant and/or Equipment caused by reasons
listed in Clause 17.a.
I) Pay stamp duty fees, goods and services tax, and any other applicable taxes or duties
including, but not limited to, all tolls, fines, penalties, levies or charges payable in respect of
this Agreement and the hiring.
J) Indemnify the Company for any and all expenses or legal costs (including commission
payable to a commercial agent) incurred directly or indirectly as a result of the failure of the
Hirer to pay the charges when due.
K) Make applicable payment in full for all charges including new invoices in relation to any
end‑of‑month rollovers (where applicable) on strictly net cash 30‑day basis unless
otherwise stated.
L) This Hire Contract may not be transferred to any other party, nor plant and/or
Equipment transferred to any other party, nor the plant/Equipment removed from the
stated Site without express written consent of the Company.
pg. 3
4. INSURANCE
a) Insurance is the Hirer’s sole responsibility during the hire period. The Hirer is
responsible for the security of the Equipment at all times during the hire period.
b) Any lost, broken, damaged or destroyed Equipment will be charged to the Hirer at full
replacement value.
5. DEPOSITS
a) All deposits are to secure your booking and are only refundable without breakage,
damage or non‑returns after the event.
b) If a booking is cancelled by the Customer, the deposit will be refundable solely at Gold
Event Hire management’s discretion.
6. FINAL PAYMENT
a) All items must be paid in full before being dispatched.
b) All marquee delivery/pick‑up or any large bookings must be paid in full at least 21 days
before the commencement of the hire period.
c) All other Equipment hire must be paid in full before or on pick‑up unless otherwise
arranged in writing with management.
7. CANCELLATION POLICY
a) General Right to Charge Cancellation Fees:
Gold Event Hire (“the Company”) reserves the right to charge a cancellation fee for any
booking that has been confirmed, whether verbally or in writing.
b) Weather-Related Cancellations:
Gold Event Hire does not provide refunds or credits for cancellations arising from
weather-related circumstances. If a marquee hire is cancelled at short notice (as defined
in Clause 7.c) due to any forecasted weather conditions and the client no longer wishes to
proceed with the hire, the full marquee hire fee will be retained unless the marquee can
be rebooked for the same date.
c) Cancellation Fees:
The following cancellation fees apply from the time of booking confirmation up to the
delivery date:
pg. 4
Marquee Hire Cancellation Fees: – 3–7 months prior: Security bond retained (a higher amount may be retained at
management’s discretion). – 90–75 days prior to delivery date: 30% of marquee hire, marquee flooring, marquee
lighting + marquee fairy lighting hire. – 74–61 days prior to delivery date: 40% of marquee hire, marquee flooring, marquee
lighting + marquee fairy lighting hire. – 60–40 days prior to delivery date: 50% of marquee hire, marquee flooring, marquee
lighting + marquee fairy lighting hire. – 39–31 days prior to delivery date: 60% of marquee hire, marquee flooring, marquee
lighting + marquee fairy lighting hire. – 30–22 days prior to delivery date: 75% of marquee hire, marquee flooring, marquee
lighting + marquee fairy lighting hire. – 21 days – delivery date: 100% of total marquee hire, marquee flooring, marquee lighting +
marquee fairy lighting hire.
Hire Equipment Cancellation Fees: – 60–40 days prior to delivery date: 30% of total hire. – 39–31 days prior to delivery date: 50% of total hire. – 30–22 days prior to delivery date: 75% of total hire. – 21 days – delivery date: 80–100% of total hire.
Fees for Cancelling a Luxury Toilet Unit Reservation:
100% of the total hire fee will be retained unless the unit can be rebooked for another
client.
8. CHANGE OF DATE
a) General Policy:
Requests to change the event date are subject to availability and management approval.
Depending on the amount of notice given and the quantity of items hired, the security bond
will be retained, and additional fees may apply if management deems necessary.
b) Luxury Toilet Unit Date Change:
If a client requests to change the booking date for a Luxury Toilet Unit, a fee equal to
100% of the total hire amount will apply unless the unit can be rebooked for the original
date.
pg. 5
9. SMALL SELF‑ERECT MARQUEES/ TENTS
a) Weather Conditions:
Self-erect marquees and tents must not be erected during or in anticipation of unsuitable
weather conditions, including but not limited to high winds, heavy rain, storms, hail, or
extreme temperatures. If adverse or unsafe weather is forecast or develops during the
hire period, the Hirer must delay erection, dismantle immediately, or take all
reasonable precautions to prevent damage or injury.
b) Transport Responsibility:
The Hirer is solely responsible for the transport, loading, and unloading of any self-erect
marquee or tent. Gold Event Hire accepts no liability for loss, damage, or injury sustained
during transportation. Any losses or damages arising in transit are the full responsibility of
the Hirer.
c) Assembly Instructions and Liability:
Comprehensive assembly and safety instructions will be provided by Gold Event Hire.
These instructions must be followed exactly as stated. Any failure to comply with these
written directions transfers all liability for damage, loss, or injury to the Hirer. Gold
Event Hire will not be held responsible for, and shall be fully indemnified by the Hirer
against, any and all claims, damages, losses, or expenses arising from improper erection,
use, or handling of the marquee or tent.
d) Erection Site Requirements:
Marquees and tents must be erected only on suitable, stable, and level surfaces, such as
dry and even ground, as specified in the supplied written instructions. The Hirer is
responsible for ensuring the safety and suitability of the installation site.
e) Age and Supervision Requirements:
Only persons 18 years of age or older may erect or assist in erecting the marquee or tent.
Any damage, loss, or injury arising from the involvement of persons under 18 years of age
will be the sole responsibility of the Hirer, who accepts full liability in such
circumstances.
f) Proximity to Fire and Damage Liability:
No open flames, fires, or heat sources are permitted near or within the marquee or tent.
The Hirer is fully liable for any damage caused to the structure or its components by fire,
heat, misuse, negligence, or any other cause during the hire period. In all cases, the client
assumes full financial responsibility for repair or replacement costs of damaged
equipment.
pg. 6
10. LUXURY TOILET UNIT – TERMS & CONDITIONS
The Luxury Toilet Unit is available exclusively for delivery and collection by Gold Event
Hire. Client pick-ups are not permitted due to the specialised and delicate nature of the
trailer. Clients must provide the exact delivery address at the time of quoting, and all
travel costs will be automatically calculated based on this information.
The unit is solar operated; however power/electricity is required if air-conditioning is
needed. In some circumstances, clients may also be required to provide access to water for
a one-off fill, which will be communicated prior to delivery.
A Gold Event Hire team member will provide full instructions onsite regarding the correct
and safe operation of the Luxury Toilet Unit. The client is responsible for ensuring the unit
is used in accordance with these instructions. Any damage, misuse, negligence, or failure
to properly care for the unit will result in the client being liable for all repair or
replacement costs.
A representative from the booking party must be present at the delivery location to
accept the unit, confirm placement, and receive operational guidance.
Luxury Toilet Unit – Cancellation Policy
A 100% payment is required at the time of booking, and this fee is strictly non
refundable, unless the Luxury Toilet Unit is successfully rebooked for the same date. If the
booking is replaced, Gold Event Hire will refund the hire cost minus any applicable
administrative fees. Any travel cost already paid is 100% refundable in the event of a
cancellation.
11. COOL ROOMS
a) The cool rooms are not designed to be subjected to rough or repetitive trauma caused by
being driven at speed over rough/poorly maintained roads. The cool rooms are subject to a
duty of care by the Hirer whilst under tow and the utmost care is needed to safely drive
them over deteriorated terrain. They are not a 4WD item. Any indemnification required due
to damage caused by unsuitable towing practice will be charged directly to the Hirer.
b) Once the cool room has arrived at the location, the cool room must remain stationary for
at least 30 minutes before it is plugged into power.
c) In order to run cool rooms, they must be connected with a single extension lead of no
more than 25 metres in length to mains power. Gold Event Hire does not include a power
lead; if you require one, please advise the team at the time of hire. The Hirer must indemnify
the Company for any damages incurred by use of un‑approved, faulty, or damaged power
leads. If connected to a generator, we recommend not less than 8 kVA to run a cool room.
d) The cool rooms are on trailers and must stay on the trailers. The Hirer is responsible for
any and all damages and fees incurred by removing a cool room from its trailer.
pg. 7
12. TABLECLOTHS – LINEN
a) Tablecloths must be used to cover tables only.
b) Candles must not be put straight on the tablecloths without any mirror bases or other
protection; if there is wax on the tablecloths, the Hirer will be charged at full replacement
value.
c) There must not be any adhesive substance (e.g., sticky tape, sticky Velcro, etc.) taped to
the tablecloths; otherwise, the Hirer will be charged at full replacement value.
d) Linen does not need to be washed but must be returned dry; otherwise, mould will start
growing and linen will be charged at full replacement value.
13. FURNITURE CLAUSE – Wooden/timber furniture must not be exposed to any harsh weather environment and
must be kept under covers. – Bentwood chairs – not on grass or mud (VENUE APPROVED ONLY).
14. CROCKERY, CUTLERY AND GLASSWARE
a) Crockery, cutlery, and glassware must be washed, dried, and returned in Gold Event
boxes in the same condition as received or a cleaning fee will be charged to the Hirer.
15. CLEANING
a) A cleaning charge will be applied to all Equipment returned dirty. This includes crockery,
cutlery, glassware, BBQs, spits, tables and chairs. Linen does not need to be washed but
must be returned dry. Linen will be charged at full replacement value.
b) Company maintains full discretion pertaining to replacement fees.
16. ACCESS TO SITE AND TRAVEL
a) The Customer shall ensure that suitable access to and from Site in wet and dry weather
conditions is adequate to suit the mode of delivery or pick‑up.
b) The Hirer will still be charged the full hire amount for marquee and all hire items and
hire Equipment if it is not suitable to be delivered or picked up due to inaccessible road
conditions or non‑existent access to Site. The Hirer may also be charged more for travel
costs if a detour must be taken.
pg. 8
17. DELIVERY, SELF PICK‑UP PLUS, LOADING
Shoe Policy:
All clients and any persons entering the premises at 18A/B Swanbrook Road must wear
enclosed footwear at all times. Inappropriate footwear (including, but not limited to,
thongs, sandals, Crocs, or open-toe shoes) is strictly prohibited. The use of steel-capped
footwear is strongly recommended. Failure to comply with this requirement is entirely at
the client’s own risk, and Gold Event Hire accepts no liability for any injury, loss, or
damage that may occur as a result of non-compliance.
Loading Responsibility:
Clients are solely responsible for the safe loading, securing, and transportation of hired
items when collecting from or returning to the premises. This includes ensuring that all
items are properly stacked, tied down, and secured on the vehicle, utility tray, trailer, or
truck. Gold Event Hire will not be held liable for any damage, loss, or injury arising during
loading, transport, or unloading. In the event that any item is damaged, lost, or broken
while in the client’s possession or due to improper loading or securing, the client agrees to
pay the full replacement cost of the item.
18. END OF HIRE PERIOD
a) The Customer must ensure the Equipment is returned to Gold Event Hire by any
collection or return date specified in the tax invoice.
b) The Customer is responsible for returning the Equipment to REH’s address at the end of
the hire period, unless the Customer has previously organised for REH to collect the
Equipment, and any failure to do so can be considered to be criminal theft and may be
immediately reported to the police. (For clarity, “REH” refers to Gold Event Hire.)
c) The Customer must return Equipment in a clean condition; otherwise, the Customer
agrees to pay a reasonable cleaning fee if the Equipment is not returned in a clean condition
(to be determined by Gold Event Hire).
d) A continuing hire fee will be charged for all Equipment not returned to the Company
when it is due back. Costs will be charged to the Customer at the standard weekly rate of
hire until the Equipment has been returned to the Company.
e) The Customer shall give appropriate notice in writing to the Company if any extension or
termination of the hire is requested. No refunds will be issued for the early return of the
Equipment on extended hire.
pg. 9
19. BREAKAGES AND NON‑RETURNS
a) All breakage and non‑returns will be charged at replacement value or repair cost.
Company maintains full discretion as to replacement fee.
b) Crockery, glassware – replacement from $4.00 each.
c) Stainless steel cutlery – replacement from $3.50 each.
d) Bogart silver – from $7.00 each.
e) Furniture – replacement at full replacement cost of damaged or missing item.
20. DAMAGES
a) The Hirer agrees to indemnify the Company for, and to hold the Company harmless
against, any and all liabilities, including Judgements, Reasonable Counsel Fees and any loss
or expense that the Company may sustain or incur as a consequence of, including but not
limited to:
1. overloading, exceeding rated capacity, misuse, abuse or improper servicing of the
Equipment;
2. the use or operation of the Equipment in contravention of these Conditions;
3. any unknown cause;
4. cigarette burns, marks or stains on any furniture or décor items;
5. red wine or any other significant (as determined by the Company in its absolute
discretion) stains on any furniture or décor items;
6. candle wax on linen or other material products;
7. the weather (including without limitation sun, heat, cold, rain, hail, wind or storm); or
8. Equipment which is sub‑hired or sub‑leased with the consent of the Company.
9. theft of Equipment, whether by Hirer or unknown third party.
10. loss or non‑return of Equipment, whether caused directly or indirectly by the Hirer or
by a third party.
b) To the maximum extent permitted by law, the Company shall not be liable to the Hirer or
any third party under any circumstances for any loss of profit, interruption to business,
injury or death to any person, or for any indirect, incidental or consequential loss and
damage sustained or incurred by the Hirer, whether such liability arises directly or
pg. 10
indirectly as a result of any breach by the Company of its obligations under this hire
agreement; the supply, performance or use of any goods or services; or any negligent act or
omission or wilful misconduct on the part of the Company.
21. EQUIPMENT FAULT
In the event that the Equipment breaks down or becomes unsafe to use during the Term,
the Hirer must:
(a) immediately stop using the Equipment and notify the Company in writing.
(b) take all steps necessary to prevent injury or death occurring to persons or property as a
result of the condition of the Equipment.
(c) take all steps necessary to prevent any further damage to the Equipment itself; and
(d) not repair or attempt to repair the Equipment without the prior written consent of the
Company.
To the maximum extent permitted by law, the Company shall not be liable to the Hirer or
any third party under any circumstances for any loss of profit, interruption to business,
injury or death to any person, or for any indirect, incidental or consequential loss and
damage sustained or incurred by the Hirer, where such liability arises directly or indirectly
as a result of Equipment Fault.
22. INDEMNITY
The Hirer hereby indemnifies and must keep indemnified (on a full indemnity basis) and
releases and forever holds harmless the Company, its employees and agents for any losses,
expenses, Judgements, costs, damages, Reasonable Counsel Fees, injuries, death,
proceedings, claims and demands of every description (Losses) arising directly or indirectly
in relation to the Hirer’s use of the Equipment, the Hirer’s breach of these Conditions or the
Company’s enforcement of any of its rights under these Conditions or generally under law,
unless such Losses result from the negligence of the Company, its employees or agents.
23. FORCE MAJEURE
Except with respect to obligations to make payments hereunder, neither party shall be
deemed in default hereunder, nor shall it hold the other party responsible for, any cessation,
interruption or delay in the performance of its obligations hereunder due to causes beyond
its reasonable control including, but not limited to: earthquake, flood, fire, storm or other
natural disaster, act of God, labour controversy or threat thereof, civil disturbance or
commotion, disruption of the public markets, war or armed conflict or the inability to obtain
pg. 11
sufficient material due to malicious damage or other factors, supplies, labour,
transportation including breakdown of transport vehicles, power or other essential
commodity or service required in the conduct of its business, including internet access, or
any change in or the adoption of any law, ordinance, rule, regulation, order, judgment or
decree.
24. SUBSTITUTION
The Company reserves the right at any time to substitute any portion of the Equipment
ordered by the Hirer with Equipment of similar or like description or performance.
25. SUB‑HIRE OR SUB‑LEASE
The Hirer must not sub‑hire or sub‑lease the Equipment without the prior written consent
of the Company (which consent may be withheld in the Company’s absolute discretion or
given subject to such conditions as the Company sees fit).
26. EXCLUSION OF LIABILITY
The Company shall not be liable to the Hirer or the Hirer’s servants or agents for any
damages, suits, actions, claims and demands of every description whatsoever and
howsoever arising either directly or indirectly from representations, warranties, terms and
conditions express or implied (except in so far as statutory conditions and warranties
cannot be excluded under Part V Division 2A of the Trade Practices Act (1974) or relevant
State Legislation), use, maintenance, transport, operation of the goods or otherwise
whether resulting from the negligence of the Company, its servants or agents or otherwise.
27. AUTHORITY
Each party represents that it is authorized to bind to the Terms & Conditions outlined in
this contract, including:
(a) Any person signing these Conditions on behalf of the Hirer hereby covenants that he or
she has the authority to sign on behalf of and bind the Hirer to these Conditions.
(b) Where the Hirer is more than one person, liability shall be joint and several.
pg. 12
28. GOVERNING LAW
This Agreement shall be governed by and construed and performed in accordance with the
laws of New South Wales and applicable federal law, including federal common law.
29.Agreement and Acceptance
By signing and/or paying the booking deposit, the Hirer acknowledges that they have read,
understood, and agree to be bound by all terms, conditions, and policies set out by Gold
Event Hire. The Hirer confirms that they are duly authorised to enter into this agreement
and accept full responsibility for compliance with its terms.
The Hirer understands that submission of this signed form (including electronic or digital
signature) constitutes a legally binding agreement between the Hirer and Gold Event Hire.
For and on behalf of the Hirer (Client):
Name: ________________________________________________
Company/Organisation (if applicable): ___________________________
Date: ____ / ____ / ______
Signature (Digital or Typed): __________________________________
pg. 13